Store Policy
Customer Care
Ever since our inception, we have put our customers first to assure you a trouble-free experience. Our young and vibrant team value clients and cater to their specific needs. We promise you a worry-free selling and buying experience.
Dedicated to uplift the diverse market we have now, our services are available to you from the moment you decide to choose us. Any queries and issues, do not hesitate to reach out to us!
Meet our Brilliant team! Our team, part of India’s First Online Charity Store, is here to solve your problems. Got an Issue? We’ve got your solutions!
Just message on the chat box with the issue facing or email us on ewsells@expectationwalkers.org
PRIVACY POLICY
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how EW collects and processes your personal information through EW websites. By using the EW website you agree to our use of your personal information (including sensitive personal information) by this Privacy Notice, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Notice.
What Personal Information About Customers Does EW SELLS Collect ?
Automatic Information: We automatically collect and store certain types of information about your use of EW Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses EW Services.
Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
For What Purposes Does EW SELLS Use Your Personal Information ?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
Purchase and distribution of products and services. We use your personal information to take and fulfil orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve EW Sells. We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of EW Sells.
Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with EW Sells.
Provide voice, image, and camera services. When you use our voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
Communicate with you. We use your personal information to communicate with you about EW Sells via different channels (e.g., by phone, e-mail, chat).
Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse to protect the security of our customers. We may also use scoring methods to assess and manage credit risks.
Terms of service
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name [www.ewsells.com] (“Website”), including the related mobile site and mobile application (hereinafter referred to as “Platform”)
Before using the ewsells.in website, please read these terms carefully. By using the ewsells.in website, you consent to be bound by the following terms and conditions.
Your Account and Registration Obligations
If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform and refuse to provide You with access to the Platform.
Your mobile phone number and/or e-mail address is treated as Your primary identifier on the Platform. It is your responsibility to ensure that Your mobile phone number and your email address is up to date on the Platform at all times. You agree to notify Us promptly if your mobile phone number or e-mail address changes by updating the same on the Platform through a onetime password verification.
You agree that EW Sells shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases, including, where You have failed to update Your revised mobile phone number and/or e-mail address on the Website Platform.
If You share or allow others to have access to Your account on the Platform (“Account”), by creating separate profiles under Your Account, or otherwise, they will be able to view and access Your Account information. You shall be solely liable and responsible for all the activities undertaken under Your Account, and any consequences therefrom.
These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
1. Conditions Relating to Your Use of EWSells.in
2. Notice and Procedure for Notifying EWSells.in of Objectionable Content.
Conditions Relating to Your Use of EWSells.in
1.Your Account
If you use the website, you are responsible for keeping your account and password private, as well as limiting access to your computer to avoid unauthorized access to your account. You acknowledge that you are responsible for all activities that occur under your account or password. You must take all reasonable precautions to keep your password confidential and safe, and you must notify us immediately if you have reason to suspect that your password has become available to someone else, or if your password is being, or is likely to be, used in an unauthorized manner. In the website's Your Account section, you can access and update a lot of the details you sent us. You accept and understand that you can only use your website account to buy items for personal use and not for business. Please build a business account on EW-Sells.in/business if you wish to order products for your company. EW-Sells.in reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.
2. Privacy
To learn more about our policies, please read our Privacy Notice, which also applies to your visit to EW-Sells.in. The personal information / data you send to us when using EW-Sells.in will be kept strictly confidential and will be handled in compliance with the Privacy Notice and relevant laws and regulations. If you don't want your information transferred or used, don't use the website.
3. E-Platform for Communication
You accept, understand, and acknowledge that the website is an online platform that allows you to buy goods listed on the website at the prices listed at any time and from any place. You also support and accept that EW-Sells is only a facilitator and that it is not and cannot be a party to or monitor any transactions on the website in any way. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on EW-Sells.in.
4. Access to ewsells.com
We will do everything possible to ensure that the website is available at all times and that transmissions are error-free. This, however, cannot be assured due to the nature of the Internet. Additionally, your access to the website can be temporarily disabled or restricted to allow for repairs, maintenance, or the implementation of new facilities or services at any time and without notification. We will attempt to limit the frequency and duration of any such suspension or restriction.
5. License for website access
Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, EW-Sells grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of EW-Sells and / or its affiliates, as may be applicable. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of EW-Sells and / or its affiliates, as may be applicable.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of EW-Sells.in and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising EW-Sells or its affiliates' names or trademarks without the express written consent of EW-Sells and / or its affiliates, as applicable. Any unauthorized use terminates the permission or license granted by EW-Sells and / or its affiliates, as applicable.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of ew sells.in as long as the link does not portray EW Sells Seller Services Private Limited, ew sells.in, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any EW Sells.in logo or other proprietary graphic or trademark as part of the link without express written consent of EW Sells and / or its affiliates, as may be applicable.
6. Your Conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not ew sells.in, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:
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For fraudulent purposes, or in connection with a criminal offense or other unlawful activity
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To send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam
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To cause annoyance, inconvenience or needless anxiety
7. Reviews, comments, communications and other content
Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. EW sells.in reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of EW Sells.in violates these Conditions of use and, or terminate your permission to access or use this website.
If you do post content or submit material, and unless we indicate otherwise, you
a) grant EW Sells and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
b) EW Sells and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to EW Sells , including the execution of deeds and documents, at its request.
You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to EW Sells.in: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable EW Sells.in policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify EW Sells Seller Services Private Limited and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.
8. Claims against Objectionable Content
Because EW Sells.com lists millions of products for sale offered by sellers on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, EW Sells.com operates on a "notice and takedown" basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, podophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (" Objectionable Content "), please notify us immediately by following our Notice and Procedure for Making Claims of Right Infringements. Once this procedure has been followed, EW Sells.com will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.
9. Copyright, authors' rights and database rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of EW Sells , its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of EW Sells and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of EW Sells , its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.
You may not systematically extract/ or re-utilise parts of the contents of the website without EW Sells Seller and / or its affiliate's (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without EW Sells and / or its affiliate's (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without EW Sells and / or its affiliate's (as may be applicable) express written consent.
10. Intellectual Property Claims
EW Sells and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our Notice and Procedure for Making Claims of Right Infringements.
11. Disclaimer
You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products nor hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with EW Sells nor shall EW Sells have any obligations or liabilities in respect of any transactions on the website.
12. Children
Use of EW Sells.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use EW Sells.in only with the involvement of a parent or guardian.
13. Communications
When you visit EW Sells.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.
14. Losses
We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.
15. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
16. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
17. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
18. Governing law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Kerala.
19. EW Sells Software Terms
In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with EW Sells Services (the " EW Sells Software").
20. Sanctions and Export Policy
You may not use any EW Sells Service if you are the subject of Indian sanctions or of sanctions consistent with Indian law imposed by the governments of the country where you are using EW Sells Services. You must comply with all India or other export and re-export restrictions that may apply to goods, software (including EW Sells Software), technology and services.